The BOSS Federation is the trade association which serves the UK office supplies and services industry by providing a range of initiatives, cost saving benefits and services, to enhance the business performance of its members.

BOSS launch new sales leadership development programme

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26 April 2018

The competitive landscape continues to change and in talking to BOSS Members, particularly independent dealers, we understand that online businesses represent one of the biggest threats, but also one of the biggest imperatives to review and adapt your sales processes. For manufacturers, as the reseller channels change shape, changing your sales approach is also important.

Your people are your key asset, and effective face-to-face selling is vital to your ongoing success. But are you in control of your sales procedures? And are they right for the future? And can you get your team to change from order takers to trusted advisors who will get the most out of every sales enquiry and retain excellent relationships whilst doing so?

As a result of many discussions, your feedback, health check surveys and observations of the changing market, we have sourced a programme designed to help you develop the right sales processes, skills and behaviours for your business.

What is on offer?

The programme - delivered by our specialist partner Advance - is specifically designed to provide a sustainable journey of development that takes into account the time pressures involved in your role.

It consists of an initial sales health check and discussion to identify where you are now and where you want to get to. Followed by a series of four one-day workshops to help you be in control of the sales process, managing people and performance, plus have the appropriate selling skills. Coaching and online training are provided to support organisational and personal development. Two optional one-day workshops are also available at the end of the programme for those interested in improved prospecting and winning bigger deals & contracts.

Benefits to Participants

We believe that the programme will provide the most relevant content and support to help you to create high performing teams with sustainable results.

It will lead to:

• Being in control of your sales with a clear direction for growth
• Structure in sales akin to manufacturing processes
• High performing teams, through effective coaching
• Working less on intuition - selling is more of a science than an art
• ROI - see the impact of personal development
• Increased win ratios and margins
• Increased competitive advantage

If you are interested in learning more please contact our specialist services department on 01924 203335.


For further information please contact:
Helen Dunn
Helen Dunn
020 7915 8377
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