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12 Nov 2023
by Jack Massey

Dealer Excellence - ACS Group

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All about ACS
Founded in 2008, ACS Group is a dynamic B2B business. Our mission is to empower businesses across the UK by providing cutting-edge tools and technology, making workplaces more productive and sustainable. Rooted in our values—People Are Our Power, Together We're Better, Go Beyond the Expected, Be a Force for Good, Do It With Heart, Never Stand Still—we foster a culture of care and inclusivity. From apprentices to directors, every team member's voice matters, contributing to our enjoyable and productive work environment. We've proudly raised over £140k for various charities, and our commitment to sustainability runs deep, collaborating with customers to achieve their environmental goals.
Growth and Achievements

Over the past year, ACS has witnessed a surge in growth, with a particular emphasis on our online channel. With additional investments planned for the remainder of 2023, we are determined to scale this segment to £1.5 million by 2024.

Our strategic development across the six divisions of our business has not only empowered us to cross-sell more effectively but has also allowed us to present our entire product range to our loyal customer base. In addition to this, we've fortified our offerings through various accreditations, including the renewal of ISO 9001 and ISO 14001 (Quality Management and Environmental), ISO 22301 Certification for Business Continuity Management, PAS 2060 Certification, and successful completion of Stage 1 of ISO 27001 Certification for Information Security Management, with a goal to secure the full accreditation by the end of 2023. We're also proud to be recognised as an accredited 'World Host Customer Excellence' Centre.

Successful Shortlisting
Being shortlisted for the BOSS Awards Dealer Excellence 2023 is a momentous achievement for our company, and it symbolises the hard work, dedication, and commitment of our entire team. It is a testament to our unwavering pursuit of excellence and our relentless drive to provide the highest standards of service to our customers, and to be recognised in this way from within our own industry means a lot to us. This recognition not only boosts morale but also reinforces our position as a leading player in the industry. It's a milestone that inspires us to keep pushing boundaries, innovating, and setting new benchmarks for dealer excellence. We are honoured and thrilled to be among the finalists, and it motivates us to continue striving for greatness in all that we do.

 

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